The hotel booking market is increasingly mobile-first, with travelers expecting seamless booking experiences. This guide covers everything you need to build a successful hotel booking application.
Market Overview
Key Statistics:
- Global online hotel booking market: $475 billion (2024)
- Mobile bookings: 65% of all online hotel bookings
- Expected growth: 9.2% CAGR through 2030
- Average booking value: $180-250
Top Players:
- Booking.com (28M+ listings)
- Expedia (3M+ properties)
- Airbnb (7M+ listings)
- Hotels.com (500K+ properties)
- Agoda (3M+ properties)
Types of Hotel Booking Apps
1. OTA (Online Travel Agency)
- Multiple hotel partners
- Price comparison
- Wide inventory
- Commission-based
Examples: Booking.com, Expedia, Hotels.com
2. Hotel Chain Apps
- Single brand
- Direct bookings
- Loyalty programs
- Best rate guarantee
Examples: Marriott Bonvoy, Hilton Honors, IHG
3. Metasearch Apps
- Price comparison only
- Redirect to booking sites
- No direct bookings
- Affiliate model
Examples: Trivago, Kayak, Google Hotels
4. Alternative Accommodations
- Vacation rentals
- Unique stays
- Peer-to-peer
- Host management
Examples: Airbnb, Vrbo, Homestay
5. Last-Minute Deals
- Same-day bookings
- Discounted rates
- Flash sales
- Limited inventory
Examples: HotelTonight, Hotwire
Essential Features
Core Features (MVP)
Search & Discovery
├── Destination search
├── Date picker (check-in/out)
├── Guest count (adults/children)
├── Room count
├── Map view
├── Filters (price, stars, amenities)
├── Sort options
└── Recent searches
Hotel Listings
├── Photos gallery
├── Property description
├── Room types & rates
├── Amenities list
├── Location & map
├── Reviews & ratings
├── Policies (cancellation, check-in)
└── Availability calendar
Booking Flow
├── Room selection
├── Guest details
├── Special requests
├── Price breakdown
├── Payment processing
├── Booking confirmation
├── Email confirmation
└── Add to calendar
User Account
├── Registration/Login
├── Profile management
├── Booking history
├── Saved/Favorites
├── Payment methods
├── Preferences
└── Loyalty points
Advanced Features
Smart Features
├── AI recommendations
├── Price alerts
├── Price prediction
├── Virtual tours (360°)
├── AR room preview
├── Voice search
├── Smart filters
└── Personalized deals
Enhanced Booking
├── Room upgrades
├── Package deals (flight + hotel)
├── Add-ons (breakfast, parking)
├── Group bookings
├── Corporate rates
├── Flexible dates search
└── Multi-room booking
Post-Booking
├── Mobile check-in
├── Digital room key
├── Room service ordering
├── Concierge chat
├── Local recommendations
├── Itinerary integration
└── Expense reports
Loyalty Program
├── Points earning
├── Status tiers
├── Points redemption
├── Member-only rates
├── Free nights
├── Partner rewards
└── Milestone tracking
Operations (B2B)
├── Property management
├── Channel manager
├── Revenue management
├── Rate parity
├── Inventory control
├── Analytics dashboard
└── Review management
Technical Architecture
System Architecture
┌─────────────────────────────────────────────────────────┐
│ Mobile Apps │
│ (iOS / Android) │
└─────────────────────────┬───────────────────────────────┘
│
┌─────────────────────────▼───────────────────────────────┐
│ API Gateway │
│ (Auth, Rate Limiting, Caching) │
└─────────────────────────┬───────────────────────────────┘
│
┌─────────────────────┼─────────────────────────────┐
│ │ │
┌───▼───┐ ┌────▼────┐ ┌─────▼─────┐
│Search │ │Booking │ │ User │
│Service│ │ Service │ │ Service │
└───┬───┘ └────┬────┘ └─────┬─────┘
│ │ │
┌───▼────────┐ ┌─────▼─────┐ ┌──────▼──────┐
│Elasticsearch│ │ PostgreSQL│ │ Redis │
│ │ │ │ │ (Cache) │
└────────────┘ └───────────┘ └─────────────┘
External Integrations:
├── GDS (Sabre, Amadeus, Travelport)
├── Hotel APIs (Booking.com, Expedia)
├── Payment Gateway (Stripe, Adyen)
├── Maps API (Google, Mapbox)
├── Review APIs (TripAdvisor)
└── Currency Exchange APIs
Tech Stack
Mobile:
Framework: React Native / Flutter
State: Redux / Riverpod
Maps: Google Maps / Mapbox
Calendar: react-native-calendars
Images: FastImage / cached_network_image
Payments: Stripe SDK
Analytics: Firebase / Amplitude
Backend:
Runtime: Node.js / Java / Python
Framework: NestJS / Spring Boot / FastAPI
Database: PostgreSQL + MongoDB
Cache: Redis + CDN
Queue: RabbitMQ / SQS
Search: Elasticsearch
Storage: S3
Database Schema
Properties Table
CREATE TABLE properties (
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
-- Basic info
name VARCHAR(200) NOT NULL,
slug VARCHAR(200) UNIQUE,
property_type VARCHAR(50), -- hotel, resort, apartment, villa
star_rating DECIMAL(2, 1),
-- Location
address JSONB,
city VARCHAR(100),
country VARCHAR(100),
latitude DECIMAL(10, 8),
longitude DECIMAL(11, 8),
-- Description
description TEXT,
highlights TEXT[],
-- Contact
phone VARCHAR(20),
email VARCHAR(255),
website VARCHAR(255),
-- Policies
check_in_time TIME,
check_out_time TIME,
cancellation_policy JSONB,
house_rules TEXT[],
-- Amenities
amenities TEXT[],
-- Media
photos JSONB,
thumbnail VARCHAR(500),
-- Ratings
average_rating DECIMAL(3, 2),
review_count INT DEFAULT 0,
-- Status
status VARCHAR(20) DEFAULT 'active',
created_at TIMESTAMP DEFAULT NOW(),
updated_at TIMESTAMP DEFAULT NOW()
);
-- Indexes
CREATE INDEX idx_properties_location ON properties(city, country);
CREATE INDEX idx_properties_geo ON properties USING GIST (
ll_to_earth(latitude, longitude)
);
CREATE INDEX idx_properties_rating ON properties(average_rating DESC);
Rooms Table
CREATE TABLE rooms (
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
property_id UUID REFERENCES properties(id),
-- Room info
name VARCHAR(100) NOT NULL,
room_type VARCHAR(50), -- standard, deluxe, suite, etc.
description TEXT,
-- Capacity
max_guests INT,
max_adults INT,
max_children INT,
bed_configuration JSONB,
room_size DECIMAL(10, 2), -- sqm
-- Amenities
amenities TEXT[],
-- Media
photos JSONB,
-- Inventory
total_rooms INT,
status VARCHAR(20) DEFAULT 'active',
created_at TIMESTAMP DEFAULT NOW()
);
Rates Table
CREATE TABLE rates (
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
room_id UUID REFERENCES rooms(id),
-- Rate info
rate_name VARCHAR(100),
rate_type VARCHAR(30), -- standard, non_refundable, member_only
-- Pricing
base_price DECIMAL(10, 2),
currency VARCHAR(3) DEFAULT 'USD',
-- Inclusions
includes_breakfast BOOLEAN DEFAULT false,
includes_wifi BOOLEAN DEFAULT true,
meal_plan VARCHAR(30), -- room_only, breakfast, half_board, full_board
-- Policies
cancellation_policy JSONB,
payment_policy VARCHAR(30), -- pay_now, pay_at_hotel, deposit
-- Validity
valid_from DATE,
valid_to DATE,
-- Restrictions
min_nights INT DEFAULT 1,
max_nights INT,
advance_booking_days INT,
status VARCHAR(20) DEFAULT 'active'
);
Availability Table
CREATE TABLE availability (
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
room_id UUID REFERENCES rooms(id),
date DATE NOT NULL,
-- Inventory
total_rooms INT,
booked_rooms INT DEFAULT 0,
available_rooms INT GENERATED ALWAYS AS (total_rooms - booked_rooms) STORED,
-- Pricing
price DECIMAL(10, 2),
original_price DECIMAL(10, 2),
-- Restrictions
closed BOOLEAN DEFAULT false,
min_stay INT DEFAULT 1,
max_stay INT,
closed_to_arrival BOOLEAN DEFAULT false,
closed_to_departure BOOLEAN DEFAULT false,
UNIQUE(room_id, date)
);
CREATE INDEX idx_availability_room_date ON availability(room_id, date);
CREATE INDEX idx_availability_open ON availability(date) WHERE NOT closed AND available_rooms > 0;
Bookings Table
CREATE TABLE bookings (
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
booking_reference VARCHAR(20) UNIQUE,
-- Guest
user_id UUID REFERENCES users(id),
guest_name VARCHAR(200),
guest_email VARCHAR(255),
guest_phone VARCHAR(50),
-- Property
property_id UUID REFERENCES properties(id),
room_id UUID REFERENCES rooms(id),
rate_id UUID REFERENCES rates(id),
-- Dates
check_in DATE NOT NULL,
check_out DATE NOT NULL,
nights INT GENERATED ALWAYS AS (check_out - check_in) STORED,
-- Occupancy
adults INT NOT NULL,
children INT DEFAULT 0,
rooms INT DEFAULT 1,
-- Pricing
room_total DECIMAL(10, 2),
taxes DECIMAL(10, 2),
fees DECIMAL(10, 2),
total_price DECIMAL(10, 2),
currency VARCHAR(3),
-- Payment
payment_status VARCHAR(20),
payment_method VARCHAR(50),
payment_intent_id VARCHAR(255),
amount_paid DECIMAL(10, 2),
-- Status
status VARCHAR(30) DEFAULT 'pending',
-- pending, confirmed, checked_in, checked_out, cancelled, no_show
-- Requests
special_requests TEXT,
arrival_time TIME,
-- Cancellation
cancelled_at TIMESTAMP,
cancellation_reason TEXT,
refund_amount DECIMAL(10, 2),
created_at TIMESTAMP DEFAULT NOW(),
updated_at TIMESTAMP DEFAULT NOW()
);
Availability Search Implementation
class AvailabilitySearch {
async search(params) {
const {
destination,
checkIn,
checkOut,
guests,
rooms,
filters
} = params;
const nights = this.calculateNights(checkIn, checkOut);
// Step 1: Find properties in destination
const properties = await this.findProperties(destination, filters);
// Step 2: Check availability for each property
const availableProperties = [];
for (const property of properties) {
const availableRooms = await this.checkRoomAvailability(
property.id,
checkIn,
checkOut,
guests,
rooms
);
if (availableRooms.length > 0) {
const lowestRate = Math.min(...availableRooms.map(r => r.totalPrice));
availableProperties.push({
...property,
availableRooms,
lowestRate,
lowestRatePerNight: lowestRate / nights
});
}
}
// Step 3: Sort results
return this.sortResults(availableProperties, filters.sortBy);
}
async checkRoomAvailability(propertyId, checkIn, checkOut, guests, roomsNeeded) {
const rooms = await db.query(`
SELECT r.*,
array_agg(
json_build_object(
'date', a.date,
'price', a.price,
'available', a.available_rooms
) ORDER BY a.date
) as availability
FROM rooms r
JOIN availability a ON r.id = a.room_id
WHERE r.property_id = $1
AND a.date >= $2 AND a.date < $3
AND a.available_rooms >= $4
AND NOT a.closed
AND r.max_guests >= $5
GROUP BY r.id
HAVING COUNT(a.id) = $6
`, [propertyId, checkIn, checkOut, roomsNeeded, guests,
this.calculateNights(checkIn, checkOut)]);
return rooms.map(room => ({
...room,
totalPrice: this.calculateTotalPrice(room.availability),
rates: this.getAvailableRates(room)
}));
}
calculateTotalPrice(availability) {
return availability.reduce((sum, day) => sum + parseFloat(day.price), 0);
}
}
GDS Integration
// Amadeus Hotel Search Integration
const Amadeus = require('amadeus');
class AmadeusHotelService {
constructor() {
this.amadeus = new Amadeus({
clientId: process.env.AMADEUS_CLIENT_ID,
clientSecret: process.env.AMADEUS_CLIENT_SECRET
});
}
async searchHotels(params) {
const { cityCode, checkIn, checkOut, adults, rooms } = params;
// Get hotel list by city
const hotelList = await this.amadeus.referenceData.locations.hotels.byCity.get({
cityCode,
radius: 20,
radiusUnit: 'KM'
});
const hotelIds = hotelList.data.slice(0, 50).map(h => h.hotelId);
// Get offers for hotels
const offers = await this.amadeus.shopping.hotelOffersSearch.get({
hotelIds: hotelIds.join(','),
checkInDate: checkIn,
checkOutDate: checkOut,
adults,
roomQuantity: rooms,
currency: 'USD'
});
return offers.data.map(hotel => ({
id: hotel.hotel.hotelId,
name: hotel.hotel.name,
rating: hotel.hotel.rating,
location: hotel.hotel.address,
offers: hotel.offers.map(offer => ({
id: offer.id,
roomType: offer.room.typeEstimated?.category,
bedType: offer.room.typeEstimated?.beds,
price: offer.price.total,
currency: offer.price.currency,
cancellation: offer.policies?.cancellation
}))
}));
}
async bookHotel(offerId, guestDetails, paymentDetails) {
const booking = await this.amadeus.booking.hotelBookings.post(
JSON.stringify({
data: {
type: 'hotel-booking',
offerId,
guests: [{
name: {
firstName: guestDetails.firstName,
lastName: guestDetails.lastName
},
contact: {
email: guestDetails.email,
phone: guestDetails.phone
}
}],
payments: [{
method: 'creditCard',
card: paymentDetails
}]
}
})
);
return booking.data;
}
}
Price Intelligence
class PriceIntelligence {
// Dynamic pricing based on demand
async calculateDynamicPrice(roomId, date, basePrice) {
const factors = await this.getPricingFactors(roomId, date);
let price = basePrice;
// Occupancy factor
if (factors.occupancyRate > 0.8) {
price *= 1.2; // 20% increase for high demand
} else if (factors.occupancyRate < 0.3) {
price *= 0.85; // 15% discount for low demand
}
// Day of week
if (factors.isWeekend) {
price *= 1.1;
}
// Seasonality
price *= factors.seasonalityMultiplier;
// Events/holidays
if (factors.hasLocalEvent) {
price *= 1.3;
}
// Lead time
if (factors.daysUntilDate < 3) {
price *= 0.9; // Last minute discount
} else if (factors.daysUntilDate > 60) {
price *= 0.95; // Early bird discount
}
// Competitor pricing
const compAvgPrice = await this.getCompetitorAvgPrice(roomId, date);
if (compAvgPrice) {
// Stay within 10% of market
price = Math.min(price, compAvgPrice * 1.1);
price = Math.max(price, compAvgPrice * 0.9);
}
return Math.round(price * 100) / 100;
}
}
Monetization Strategies
Commission Model (OTA)
Standard commission: 15-25%
- Budget hotels: 15-18%
- Mid-range hotels: 18-22%
- Luxury hotels: 20-25%
Additional fees:
- Visibility boost: +5% commission
- Preferred partner: +3% commission
- Mobile booking bonus: -2% commission
Subscription Model (Hotel Chain App)
| Feature | Free | Plus ($9.99/mo) | Elite ($19.99/mo) |
|---|---|---|---|
| Booking | Standard | Best rate | Best rate + 10% off |
| Points | 1x | 1.5x | 2x |
| Free cancellation | 24hrs | 48hrs | Anytime |
| Room upgrades | No | Subject to availability | Priority |
| Late checkout | No | 2pm | 4pm |
| Wifi | Basic | Premium | Premium |
Metasearch Model
Cost-per-click: $0.50 - $3.00
Cost-per-acquisition: $5 - $25
Revenue share: 50-75% of hotel commission
Development Cost Breakdown
MVP Hotel Booking App
Design: $10,000 - $18,000
├── Search & discovery UI
├── Property listing design
├── Booking flow
├── User account
└── Admin dashboard
Development: $50,000 - $85,000
├── Search functionality
├── Property listings
├── Availability engine
├── Booking system
├── Payment integration
├── User management
├── Push notifications
├── Admin panel
└── iOS + Android
Backend: $20,000 - $35,000
├── API development
├── Search infrastructure
├── Availability management
├── Payment processing
├── Email notifications
└── Cloud setup
Third-Party: $5,000 - $10,000
├── Maps API
├── Payment gateway
├── Hotel API (if OTA model)
├── Email service
└── Cloud infrastructure
TOTAL MVP: $85,000 - $148,000
Timeline: 4-6 months
Full Platform
TOTAL: $200,000 - $400,000
Timeline: 10-14 months
Includes:
├── GDS/API integrations
├── Revenue management
├── Channel manager
├── Loyalty program
├── Multi-currency
├── Multi-language
├── Corporate booking
├── Property extranet
├── Advanced analytics
└── Mobile check-in/key
Launch Checklist
Pre-Launch
- Hotel inventory secured
- Booking engine tested
- Payment processing verified
- Availability sync working
- Email confirmations tested
- Cancellation flow tested
Content
- Property photos optimized
- Descriptions reviewed
- Amenities accurate
- Policies clear
- FAQ prepared
Operations
- Customer support ready
- Booking modifications process
- Refund procedures
- Partner communication channels
Conclusion
Building a hotel booking app requires handling complex availability, pricing, and integration challenges. Start with a focused approach - either direct bookings for a hotel chain or a regional OTA - then expand.
Ready to build your hotel platform? Contact Hevcode for expert hotel booking app development. We have experience with booking engines, payment systems, and travel APIs.