Maintenance & Support Services

Keep your applications healthy, secure, and performing at their best with proactive maintenance and responsive support.

534+ projects delivered • 273+ verified reviews • 6+ years experience

Last updated: February 2026

Software does not stop needing attention after launch. Dependencies get outdated, security vulnerabilities are discovered, user feedback reveals issues, and performance degrades over time. Without ongoing maintenance, your application accumulates technical debt, becomes harder to update, and eventually reaches a point where rebuilding is cheaper than fixing. Most teams underestimate the cost of neglecting maintenance until it is too late.

We provide proactive maintenance and support services that keep your applications running smoothly. From regular dependency updates and security patches to bug fixes, performance optimization, and feature enhancements, we treat your application as a living product that needs continuous care and improvement.

Why Choose Maintenance & Support?

Key benefits that make this the right choice for your project

Proactive Monitoring

We catch issues before your users do with 24/7 monitoring, alerting, and automated health checks across your infrastructure.

Rapid Response

Guaranteed response times for critical issues with clear SLAs. Production outages get immediate attention and resolution.

Security Updates

Regular dependency updates, vulnerability patching, and security audits to keep your application protected against new threats.

Performance Optimization

Continuous performance monitoring and optimization to maintain fast load times and smooth user experience as traffic grows.

Reduced Downtime

Preventive maintenance and quick incident response that keeps your application available and your business running.

Our Maintenance & Support Services

Comprehensive services tailored to your needs

Bug Fixes & Issue Resolution

Rapid diagnosis and resolution of bugs, crashes, and unexpected behaviors with root cause analysis to prevent recurrence.

Dependency & Security Updates

Regular updates of libraries, frameworks, and system dependencies with compatibility testing to prevent breaking changes.

Performance Optimization

Database query optimization, caching improvements, code refactoring, and infrastructure tuning to maintain peak performance.

Feature Enhancements

Small to medium feature additions, UI improvements, and workflow optimizations based on user feedback and business needs.

Infrastructure Management

Server monitoring, scaling, backup management, SSL renewal, and cloud resource optimization to keep infrastructure healthy.

Legacy System Support

Maintaining and gradually modernizing older applications, including technology upgrades, security patches, and compatibility fixes.

Technologies We Use

Modern tech stack for robust, scalable applications

DatadogSentryPagerDutyAWS CloudWatchNew RelicGitHub ActionsDockerKubernetesTerraformDependabotSnykGrafana

Our Development Process

Transparent, agile process from concept to launch

1

Application Assessment

Reviewing your application codebase, infrastructure, dependencies, and current issues to establish a maintenance baseline.

2

Monitoring Setup

Implementing monitoring, alerting, and logging to detect issues proactively and establish performance baselines.

3

Maintenance Plan

Creating a prioritized maintenance schedule covering security updates, dependency upgrades, performance checks, and backup verification.

4

Ongoing Execution

Executing scheduled maintenance, responding to incidents, resolving bugs, and implementing approved enhancements.

5

Monthly Reporting

Delivering monthly reports on uptime, incidents resolved, updates applied, performance metrics, and recommendations.

Frequently Asked Questions

Common questions about maintenance & support

Can you maintain an app built by another team?

Yes. We frequently take over maintenance for applications built by other agencies or in-house teams. We start with a thorough code audit to understand the codebase before making changes.

What are your response times for critical issues?

Critical production issues get a response within 1-2 hours during business hours. We offer extended coverage plans for applications requiring 24/7 support with faster SLAs.

Do you offer maintenance for mobile apps?

Yes. We maintain iOS and Android applications including OS compatibility updates, app store compliance, crash fixes, and feature updates.

How do you handle urgent hotfixes?

Urgent fixes follow a fast-track process: diagnose, implement fix, test in staging, deploy to production. Critical fixes can be deployed within hours depending on complexity.

What does a maintenance retainer include?

Retainers include a set number of development hours per month for bug fixes, updates, and enhancements, plus proactive monitoring and monthly health reports.

Ready to Keep Your App Running Smoothly?

Free application health assessment to identify maintenance priorities and build a support plan.