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Zhihui

AI Chatbot Builder & Analytics Platform

2024
10 weeks
3 members
Full-Stack Development

Project Overview

An AI chatbot platform that lets businesses build, deploy, and monitor conversational bots. Includes a visual bot builder, analytics dashboard, conversation flow designer, and API integration hub for connecting bots to external services.

The Problem

Businesses want to automate customer support with AI chatbots but lack the technical expertise to build and maintain them. Existing solutions are either too complex for non-developers or too limited for real business needs.

Our Solution

Zhihui provides a no-code bot builder with drag-and-drop conversation flows, pre-built templates, and a powerful analytics dashboard. Businesses can design, test, and deploy chatbots that integrate with their existing tools through a simple API hub.

Target Users

Who benefits from this solution

Business owners automating customer support
Marketing teams building lead generation bots
Customer success managers improving response times
Developers integrating chatbots into applications
E-commerce stores needing product recommendation bots
SaaS companies deploying onboarding assistants

Key Features

Powerful capabilities that make a difference

Visual drag-and-drop bot builder
Pre-built conversation flow templates
Real-time analytics dashboard with metrics
Conversation history and transcript viewer
API integration hub for third-party services
Multi-channel deployment (web, WhatsApp, Slack)
Intent recognition and NLP configuration
A/B testing for conversation flows
User segmentation and targeting rules
Live chat handoff to human agents

Platform Screenshots

Explore the user interface and experience

Zhihui AI Chatbot Builder & Analytics Platform - Web platform screenshot 1 - React, TypeScript development
Zhihui AI Chatbot Builder & Analytics Platform - Web platform screenshot 2 - React, TypeScript development
Zhihui AI Chatbot Builder & Analytics Platform - Web platform screenshot 3 - React, TypeScript development
Zhihui AI Chatbot Builder & Analytics Platform - Web platform screenshot 4 - React, TypeScript development
Zhihui AI Chatbot Builder & Analytics Platform - Web platform screenshot 5 - React, TypeScript development

Technology Stack

Tools and technologies we used

ReactTypeScriptTailwind CSSPythonFastAPIPostgreSQLRedisOpenAI APIDocker

Our Responsibilities

From concept to delivery

1Platform architecture and technical planning
2UI/UX design for dashboard and bot builder (Figma)
3Frontend development with React and TypeScript
4Backend API development with Python and FastAPI
5NLP pipeline integration and configuration
6Analytics engine and reporting system
7API gateway for third-party integrations
8Deployment and infrastructure setup

Project Outcome

The impact and results delivered

Zhihui empowers businesses to deploy intelligent chatbots without writing code. The platform handles 28 distinct screens covering bot creation, analytics, and integration management, reducing customer support costs while improving response quality and speed.

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